We're unable to recover data if you have reset your data.
If you haven't reset your data and still facing this issue please make sure that you have logged into the game using the same login method that you initially did.
If you're still facing this issue after having tried to login using the same login method, then please contact our customer support submitting a ticket. Please ensure to provide your account ID.
USER NOTICE:
- The team may not be able to help unless you include adequate information in your ticket.
- Ensure you have taken recommended steps mentioned in the FAQs before submitting a ticket.
- We do not provide a live chat service however we aim to respond to tickets as soon as possible
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