What receipt do I need?

You can find your receipt by following the following steps for Apple/Google:

Apple: Use this link: https://support.apple.com/en-gb/HT204088 

Google: Use this link: https://support.google.com/store/answer/6160235?hl=en-GB&co=GOOGLE_STORE._UnderstandCharges%3DAuthorizationHold 

We don't accept any other form of receipt.

USER NOTICE:
- The team may not be able to help unless you include adequate information in your ticket.
- Ensure you have taken recommended steps mentioned in the FAQs before submitting a ticket.
- We do not provide a live chat service however we aim to respond to tickets as soon as possible.