I would like to refund a purchase

All purchases made by accident, or deliberately, are handled by the payment platform used, and requests must go through their resolution centre.

• For purchases made in the iOS app: You can follow this link to see more details on how to request a refund: https://support.apple.com/en-us/HT204084
• For purchases made in the Android app: You can follow this link to see more details on how to request a refund: https://support.google.com/googleplay/answer/2479637?hl=en

Note: We recommend Parental Controls on your device to avoid accidental payments.